Aqua Data Studio Supported Versions | Aquafold

Level of Support
Description: These definitions apply to both Technical Support and Licensing Support Cases. Customers must have a current product support and maintenance contract to be eligible for support.

Active Support
Technical Support will open cases and assist customers with issues. Technical Support will engage R&D as needed to provide resolution of issue. Bugs identified for this version will be scheduled for a fix in a future version.

Limited Support
Technical Support will open cases and assist customers with issues. To receive corrections to software, customers will need to upgrade to a later version. Technical Support will make every effort to assist customers with this version, but customers may be required to upgrade to resolve issues.

End of Life
Technical Support and Licensing Support are not available for these versions.