Aqua Palace Hotel – Venice – Hotel WebSite

Services Extras
Tickets to shows/attractions

Additional charge

Pets
Pets are not allowed.

Food Drink
Fruit

Additional charge, Breakfast in the room, Bar, Great Coffee!

Internet
Free!
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services
Concierge, Baggage storage, Ticket service, Currency exchange, 24-hour front desk

Entertainment Family Services
Babysitting/Child services

Additional charge

Cleaning Services
Daily housekeeping, Ironing service

Additional charge, Dry cleaning

Additional charge, Laundry

Additional charge

Business Facilities
Fax/Photocopying

Safety security
Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms

General
Shuttle service, Airport shuttle (additional charge), Shuttle service (additional charge), Designated smoking area, Air conditioning, Smoke-free property, Hypoallergenic room available, Heating, Car rental, Soundproof rooms, Elevator, Facilities for disabled guests, Non-smoking rooms, Room service

Safety features
Face masks for guests available, Thermometers for guests provided by property, First aid kits available, Process in place to check health of guests, Hand sanitizer in guest accommodation and common areas, Shared stationery (e.g. printed menus, magazines, pens, paper) removed, Staff follow all safety protocols as directed by local authorities

Physical distancing
Screens or physical barriers between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/out

Cleanliness disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay, Property cleaned by professional cleaning companies, Guest accommodation sealed after cleaning, Guest accommodation disinfected between stays, Linens, towels, and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against coronavirus

Food drink safety
Delivered food covered securely, Breakfast to-go containers, All plates, cutlery, glasses, and other tableware sanitized, Food can be delivered to guest accommodation, Physical distancing in dining areas

Languages Spoken
English, Spanish, French, Italian

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