Big Apple in Lights

The tour is 4.5 hours, from 5:30 pm to 10:00 pm.

What if I show up late, or just a few minutes before the scheduled departure time?

They highly recommend you arrive at least 20 minutes before your scheduled departure time to ensure your reservation is honored. You have up to ten (10) minutes before the scheduled departure time to ensure your seat on the tour. Ten (10) minutes before the departure time, they note outstanding reservations as “no-shows.” If they have walk-in passengers, they will be given a ticket and will be boarded at this time.

What kind of trucks or vans does USA Guided Tours use?

They use 35-passenger shuttle vans for daily mixed tour groups. Private tours are scheduled on our 15-passenger vans. They do our best to keep large, same-party groups together on the same bus. They reserve the right to substitute our larger 55-passenger buses, depending upon demand and/or our tour schedule. The 55-passenger buses have bathrooms on board for your convenience.

Are we allowed to bring baby strollers and/or wheelchairs on board the tour vehicles?

Unfortunately, the shuttles are not wheelchair accessible, nor is there storage for baby strollers. If you have a wheelchair, please call the number on your e-ticket to make special vehicle arrangements for your tour. Some of their tours involve longer walks so if you like, you may stay on board the shuttle, near the landmark, without exiting the shuttle bus every time.

Is the tip included in the tour ticket price?

Tips are not included in the tour ticket price.

Are we allowed to bring carry-on luggage on the tour vehicle?

The shuttle buses and vans do not have storage for accommodating carry-on bags. They ask that you only bring purses, briefcases, or backpacks for your tour; Please note that USA Guided Tours reserves the right to inspect any bags, book bags, briefcases or backpacks you carry.

How long do we stay at each stop on my tour?

It depends on the stop. Your tour guide will tell you the planned amount of time for each stop. They have allowed enough time at every stop for you to walk around and take plenty of pictures!

Can I be picked up at my hotel?

Pickup services available from selected hotels are offered. Please call the phone number on your booking confirmation to arrange pickup services.