Configuring a Google Group Address | Configuring Google

Everyone in your team must import their personal Google account, the account at which they receive emails from the group address.

You must add your Google group address as a Shared address (as opposed to a Shared account). A validation email will be sent to ensure you receive emails sent to this address.

This step is needed because without a shared address defined, your team members will receive emails sent to [email protected] normally, but in separate conversations, requiring @mentions to bring people together and collaborate. Adding [email protected] as a shared address will make sure common emails are shared as soon as they are received.

When adding a shared address, you must determine the collaboration method for new incoming emails. You can choose either the team inbox or the inbox flow.

Note that nobody will see duplicated emails and everyone will have their own unread status. Just like you were used to when using Gmail or other email apps.