InterContinental Hotels Group (IHG)

Our culture

There’s a simple reason why IHG is so successful – it’s the reason we all come to work.

Everyone at IHG is focused on creating Great Hotels Guests Love. Whether we are working in one of our hotels or one of our corporate offices across the world, we pull together as one company with this one goal. We want our guests to love our hotels, because guests that love hotels come back to them.

Like all successful relationships, the relationship between you and IHG will involve making promises to one another. Our commitment to give you Room to be yourself is our promise to you. In return we ask you to live our Winning Ways.

Room To Be Yourself

To make sure that all of us share our purpose of creating Great Hotels Guests Love and are engaged in achieving it, we have made a commitment to our people that we will create an environment and culture where they can give their best and make a difference. We call it Room to be yourself.

We may all work for different brands, speak different languages and like different things, but we’re all passionate about something. Whether your passion is karaoke or canoeing, we promise to give you an environment where you can bring the same amount of energy and enthusiasm to your job, and bring your unique personality to work.

Winning Ways

IHG’s Winning Ways are how we behave every day – a set of behaviors that are helping us to become one of the very best companies in the world.

They reflect the values that are important to us and were developed through research with our employees across the world into how they behave at work every day and how they want the people they work with to behave.

Our Winning Ways provide a strong sense of shared purpose, and are critical to delivering our core purpose, as well as making us a great, enjoyable place to work.

Explore Our Winning Ways

Do the right thing

We always do what we believe is right and have the courage and conviction to put it into practice, even when it might be easier not to. We are honest and straightforward and see our decisions through.

• We keep our promises and we don’t let people down
• We seek out the facts and trust our judgement
• We take responsibility and take decisions even when they’re difficult