Online Account Opening

 Step 1: Download AIB App

         Download the AIB Mobile Banking App from the App Store or Play Store. Select the option to “Become an AIB customer”.

 

 Step 2: Verify email address

         Enter your e-mail address. We’ll send a unique code to your inbox that is required to continue

 

 Step 3: Provide some personal details

         We’ll ask you to enter your personal details and present you with the account suitable for you, then…

 

 Step 4: Complete a video call

         We will connect with you to a video call with an agent, so you’ll need your photo ID and stable internet connection. Our agent will guide you, for example getting you to hold up your passport so we can check your identity. 

 

 Step 5: Provide some more details

        After the video call, we need a few more details from you in order open your account so dont go anywhere. Follow the steps on screen all the way to picking a branch and register for our internet banking service.

 

 Step 6: Almost there… 

         Your account will then be opened, but before you can begin to use your account you will need to prove your address. 

 

 Step 7: Wait for letter

        To prove your address, we will send you a letter to the provided postal address that you’ve given us. This letter will contain a unique identifier code which you will then need to enter into the app. Your account wont be active until you do this! 

 

 Step 8: Enter code from letter

         Once you have entered the code, you’re good to go and you can lodge money to your new current account and transact online(this may take 24hours after code entry). We will send a debit card in the post and a PIN separately.

 

 

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