Timeshare Freedom Group | Better Business Bureau® Profile

04/04/2023

After hearing an add on KJLH and MSNBC for Time Share Freedom Group, I contacted them on 3/30/2019 to help me get out of a timeshare with Diamond Resorts. I signed a contract and paid them $3,600. They guaranteed they could do this, or my money would be refunded. They then asked for another transfer fee of $950 paid to A Family on Vacation, their division that was charged to arrange the transfer of the timeshare. I received periodic calls that everything was on schedule until the calls stopped. When I noticed I wasnt getting those update calls anymore, I made a call to find out that the company was under investigation. I was then told that, while they were under review, all their business was being handled by another timeshare cancellation company. That company wanted an additional $4,000 to proceed or I would have to wait until the review was completed by the BBB. I could expect a call after that all happened. I havent spoken to anyone since March of 2022 and now the phone numbers are disconnected. Now I know this was a total scam and I dont understand why they are still listed on the internet as if they are legit. I only want what was promised to me, full service, or a total refund of my $4,550. Timeshares are a scam and trying to get out of one lead you into another scam. When does it all stop?