| Problem |
Possible Cause |
What To Do |
| Dehumidifier does not start |
The dehumidifier is unplugged. |
Makes sure the dehumidifier’s plug is pushed completely into the outlet. |
| The fuse is blown/circuit breaker is tripped. |
Check the house fuse/circuit breaker box and replace the fuse or reset the breaker. |
| Dehumidifier has reached its set humidity level or bucket is full. |
The dehumidifier automatically turns off when either condition occurs. Change to a lower setting or empty the bucket and replace properly. |
| Bucket is not in the proper position. |
The bucket must be in place and securely seated for the dehumidifier to operate. |
| Power Failure. |
There is a protective tine delay (up to 3 minutes) to prevent tripping of the compressor overload. For this reason, the unit may not start normal dehumidification for 3 minutes after tuning back on |
| Dehumidifier does not dry the air as it should |
Did not allow enough time to remove the moisture. |
When first installed. allow at least 24 hours to maintain the desured dryness. |
| Airflow is restricted. |
Make sure there are no curtains. blinds or furniture blocking the top or back of the dehumidifier. See the Choosing a Location section. |
| Dirty Filter |
See the Care and Cleaning section. |
| The Humidity Control may not be set low enough. |
For drier air. press the pad and set to a lower percent value (%) or at NS (Nonstop) for maximum dehumidification. |
| Doers and windows may not be closed tightly. |
Check that al doors. windows and other openings are securely dosed. |
| Clothes dryer may be blowing moisure-laden aW into the room. |
Instal the dehumidifier away from the dyer. The dryer should be vented to the outside. |
| Room temperature is too low. |
Moisture removal is best at higher room temperatures. Lower room temperatures will reduce the moisture removal rate. Models are designed to be operated at temperatures above 417 (5*C). |
| Dehumidifier runs too much |
Area to be dehumidified is too large. |
The capacity of your dehumidifier may not be adequate. |
| Doors and windows are open. |
Close all doors and windows to the outside. |
| Frost appears on the coils |
Room temperature is below 41I (5’C) |
Please operate unit at temperatures above 417 (5•C). Frost wil usually disappear within 60 minutes. Under certain conditions, frost may appear on the toils of your dehumidifier at temperatures above 41’F (5•C). This Is normal and frost will usually disappear wit Nn 60 |
| minutes. See the Automatic Defrost section |
| Fan noise |
Air is moving through the dehumidifier. |
This is normal. |
| Water on floor |
Hose connection may be loose. |
Check the hose connection. See the Removing Collected Water section |
| Intended to use the bucket to collect water, but a hose was attached. |
Disconnect the hose if using a bucket to collect water. Seethe Removing Collected Water section. |
| Bucket Full LED light flashing and alarm sounds while drain hose is connected. |
Drain hose not tight °Mining. |
Check drain hose connection. |
| Drain hose is kinked. |
Ensure the drain hose is pointed straight down to the floor and Is not kinked in anyway. |
| Bucket fills up when using drain pump |
Unit not in pump mode |
Ensure pump Is turned on and pump light is Illuminated |
| Pump hose not installed |
Ensure pump hose is property installed on back of unit |
| Water level sensor Issue |
This may be caused by very humid conditions or error with float sensor. Check unit for a P 1 error code on display. If this is present -turn of the unit, unplug unit for a few seconds, plug back In and turn on the unit to reset sensor. If this error continues to occur refer to warranty section for exchange options. |
