Start a chat in Teams – Microsoft Support

You start one-on-one and group chats the same way: by selecting New chat New chat icon at the top of your chat list.

Start a new chat

Start a one-on-one chat

Once you’ve selected New chat New chat icon in Teams and entered a person’s name, compose your message in the box at the bottom of the chat. To open formatting options, select Format 

Expand button  beneath the box where you type your message.

Format a chat

When you’re ready, select Send Send a message icon. or press Enter to start the chat.

You can also start a one-on-one chat from someone’s profile card. Open it by choosing their picture in a channel or by using search.

Start a chat with yourself

You’ll see your name pinned to the top of your chat list by default. You can use this space to send messages, files, and more to yourself in Teams.

chat with yourself pinned to chat list on desktop

If you unpin the chat and want to find it again, select New chat New chat icon  and enter your name into the To field. Compose your message just as you would in a regular one-on-one chat.

Start and name a group chat

Create a group chat the same way you start a one-on-one chat. 

  1. Select New chat New chat icon in Teams at the top of your chat list.

  2. Select the down arrow to the far right of the To field and then type a name for the chat in the Group name field.

  3. Type the names of the people you’d like to add in the To field.

Name a group chat A

Start a new chat and select the down arrow

Name a group chat B

Type a name for the group chat and add people

This starts a new conversation. Everyone who has access to the group chat can send messages.

You can include up to 250 people in a group chat. 

Add people to the conversation

To loop more people into the conversation, select Add people Add people to team button (or View and add participants in group chat) in the top right corner of Teams. Then, type the names of the people you’d like to chat with, choose how much of the chat history to include, and select Add

Note: When adding someone to a group chat (not a one-on-one), you can include the chat history. 

Add people to a chat

Teams saves the entire chat history, all the way back to the first message. If someone leaves the group their chat responses remain in your chat history.

See who’s in a group chat

To see who’s in a group chat, select View and add participants in the chat header to show a list of everyone’s names.

See who is in a group chat

Want to learn more? See First things to know about chats and First things to know about group chats.

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