| E010 |
Paper transport jam
|
Jam not reaching the fuser transport sensor The
paper which has passed through the fuser unit does
not reach the fuser transport sensor. |
|
| E011 |
Other paper jam |
Transfer belt paper-clinging jam: The paper after
the 2nd transfer is clinging to the transfer belt, or a
paper jam occurred between the registration roller
and the paper clinging detection sensor. |
|
| E020 |
Paper transport jam |
Stop jam at the fuser transport sensor: The trailing
edge of the paper does not pass the fuser transport
sensor after its leading edge has reached this
sensor. |
|
| E030 |
Other paper jam |
Power-ON jam: The paper is remaining on the
paper transport path when power is turned ON. |
|
| E061 |
|
Incorrect paper size setting for 1st drawer: The size
of paper in the 1st drawer differs from size setting of
the equipment. |
|
| E062 |
|
Incorrect paper size setting for 2nd drawer: The
size of paper in the 2nd drawer differs from size
setting of the equipment. |
|
| E063 |
|
Incorrect paper size setting for 3rd drawer: The size
of paper in the 3rd drawer differs from size setting
of the equipment. |
|
| E064 |
|
Incorrect paper size setting for 4th drawer: The size
of paper in the 4th drawer differs from size setting of
the equipment. |
|
| E065 |
|
Incorrect paper size setting for bypass tray: The
size of paper in the bypass tray differs from size
setting of the equipment. |
|
| E071 |
|
1st drawer media type mis-setting jam: The media
type setting of the 1st drawer is incorrect. |
|
| E072 |
|
2nd drawer media type mis-setting jam: The media
type setting of the 2nd drawer is incorrect. |
|
| E073 |
|
3rd drawer media type mis-setting jam: The media
type setting of the 3rd drawer is incorrect. |
|
| E074 |
|
4th drawer media type mis-setting jam: The media
type setting of the 4th drawer is incorrect. |
|
| E075 |
|
Option LCF media type mis-setting jam: The media
type setting of the option LCF is incorrect. |
|
| E076 |
|
Tandem LCF media type mis-setting jam: The
media type setting of the tandem LCF is incorrect. |
|
| E090 |
|
Image data delay jam: Image data to be printed
cannot be prepared. |
|
| E091 |
|
Motor-ON time-out jam: The equipment does not
operate normally because abnormality occurred on
an interface between the SYS board and engine
firmware. |
|
| E0A0 |
|
Image transport ready time-out jam: Image data to
be printed cannot be sent. |
|
| E110 |
Paper misfeeding |
ADU misfeeding (Paper not reaching the
registration sensor): The paper which has passed
through ADU does not reach the registration sensor
during duplex printing. |
|
| E120 |
|
Bypass misfeeding (Paper not reaching the bypass
feed sensor): Paper fed from the bypass tray does
not reach the bypass feed sensor |
|
| E130 |
|
1st drawer misfeeding (Paper not reaching the 1st
drawer feed sensor): The paper fed from the 1st
drawer does not reach the 1st drawer feed sensor. |
|
| E140 |
|
2nd drawer misfeeding (Paper not reaching the 2nd
drawer feed sensor): The paper fed from the 2nd
drawer does not reach the 2nd drawer feed sensor. |
|
| E150 |
|
3rd drawer misfeeding (Paper not reaching the 3rd
drawer feed sensor): The paper fed from the 3rd
drawer does not reach the 3rd drawer feed sensor. |
|
| E160 |
|
4th drawer misfeeding (Paper not reaching the 4th
drawer feed sensor): The paper fed from the 4th
drawer does not reach the 4th drawer feed sensor. |
|
| E180 |
|
Option LCF misfeeding (Paper not reaching the
LCF feed sensor): Paper fed from the LCF does not
reach the LCF feed sensor. |
|
| E190 |
|
LCF misfeeding (Paper not reaching the LCF feed
sensor): The paper fed from the LCF does not
reach the LCF feed sensor. |
|
| E200 |
Paper transport jam |
1st drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor. |
|
| E210 |
|
2nd drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor. |
|
| E220 |
|
2nd drawer transport jam (Paper not reaching the
1st drawer feed sensor): The paper does not reach
the 1st drawer feed sensor after it has passed the
2nd drawer feed sensor. |
|
| E230 |
|
1st drawer misfeeding (Paper not reaching the 1st
drawer transport sensor): Paper fed from the 1st
drawer does not reach the 1st drawer transport
sensor. |
|
| E240 |
|
.2nd drawer misfeeding (Paper not reaching the
2nd drawer transport sensor): Paper fed from the
2nd drawer does not reach the 2nd drawer
transport sensor. |
|
| E260 |
|
Option LCF transport jam (Paper not reaching the
registration sensor): |
|
| E270 |
|
Bypass transport jam (Paper not reaching the
registration sensor): Paper fed from the bypass tray
and passed through the bypass feed sensor does
not reach the registration sensor. |
|
| E290 |
|
Option LCF transport jam: Paper fed from the
Option LCF does not reach the 1st drawer transport
sensor. |
|
| E2B0 |
|
Stop jam at the registration sensor (1st drawer) |
|
| E2B1 |
|
Stop jam at the registration sensor (2nd drawer) |
|
| E2B2 |
|
Stop jam at the registration sensor (3rd drawer) |
|
| E2B3 |
|
Stop jam at the registration sensor (4th drawer) |
|
| E2B4 |
|
Stop jam at the registration sensor (Bypass tray) |
|
| E2B5 |
|
Stop jam at the registration sensor (LCF) |
|
| E2B6 |
|
Stop jam at the registration sensor (ADU) |
|
| E2B7 |
|
Stop jam at the registration sensor (option LCF) |
|
| E300 |
|
3rd drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor. |
|
| E310 |
Paper transport jam |
3rd drawer transport jam (Paper not reaching the
1st drawer feed sensor): The paper does not reach
the 1st drawer feed sensor after it has passed the
2nd drawer feed sensor. |
|
| E320 |
|
3rd drawer transport jam (Paper not reaching the
2nd drawer feed sensor): The paper does not reach
the 2nd drawer feed sensor after it has passed the
3rd drawer feed sensor. |
|
| E330 |
|
4th drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor. |
|
| E340 |
|
4th drawer transport jam (Paper not reaching the
1st drawer feed sensor): The paper does not reach
the 1st drawer feed sensor after it has passed the
2nd drawer feed sensor. |
|
| E350 |
|
4th drawer transport jam (Paper not reaching the
2nd drawer feed sensor): The paper does not reach
the 2nd drawer feed sensor after it has passed the
3rd drawer feed sensor. |
|
| E360 |
|
4th drawer transport jam (Paper not reaching the
3rd drawer feed sensor): The paper does not reach
the 3rd drawer feed sensor after it has passed the
4th drawer feed sensor. |
|
| E370 |
|
3rd drawer misfeeding (Paper not reaching the 3rd
drawer transport sensor): Paper fed from the 3rd
drawer does not reach the 3rd drawer transport
sensor. |
|
| E380 |
|
4th drawer misfeeding (Paper not reaching the 4th
drawer transport sensor): Paper fed from the 4th
drawer does not reach the 4th drawer transport
sensor. |
|
| E3C0 |
|
LCF transport jam (Paper not reaching the
registration sensor): Paper fed from the LCF and
passed through the 1st drawer feed sensor does
not reach the registration sensor. |
|
| E3D0 |
|
LCF transport jam (Paper not reaching the 1st
drawer feed sensor): Paper fed from the LCF and
passed through the 2nd drawer feed sensor does
not reach the 1st drawer feed sensor. |
|
| E3E0 |
|
LCF transport jam (Paper not reaching the 2nd
drawer feed sensor): Paper fed from the LCF and
passed through the LCF feed sensor does not
reach the 2nd drawer feed sensor. |
|
| E3F0 |
|
Tandem LCF misfeeding (Paper not reaching the
tandem LCF feed sensor): Paper fed from the
Tandem LCF does not reach the tandem LCF
transport sensor. |
|
| E400 |
Cover open jam |
Duplexing unit open jam |
|
| E430 |
|
ADU open jam: The ADU has opened during
printing. |
|
| E440 |
|
Paper feed cover open jam: The paper feed cover
has opened during printing. |
|
| E450 |
|
LCF side cover open jam: The LCF side cover has
opened during printing. |
|
| E480 |
|
Bridge unit open jam: The bridge unit has opened
during printing. |
|
| E4A0 |
|
Waste toner cover open jam (printing) |
|
| E4B0 |
|
Bridge unit open jam (printing): The bridge unit has
opened during printing. |
|
| E510 |
Paper transport jam
(ADU section) |
Jam not reaching the ADU entrance sensor: The
paper does not reach the ADU entrance sensor
after it is switchbacked in the exit section. |
|
| E511 |
|
ADU misfeeding (Paper not reaching the ADU
transport sensor-1) |
|
| E540 |
|
ADU misfeeding (Paper not reaching the ADU feed
sensor): Paper does not reach the duplexing unit
path exit sensor after it has passed the duplexing
unit path entrance sensor. |
|
| E550 |
Other paper jam |
Paper remaining jam on the transport path: The
paper is remaining on the transport path when
printing is finished (caused by a multiple paper
feeding). |
|
| E570 |
Paper transport jam |
Jam not reaching the bridge unit. |
|
| E580 |
|
Stop jam at the bridge unit |
|
| E590 |
|
Jam not reaching the upper paper exit sensor |
|
| E5A0 |
|
Stop jam at the upper paper exit sensor |
|
| E712 |
RADF jam |
Jam not reaching the original registration sensor:
The original fed from the original feeding tray does
not reach the original registration sensor. |
|
| E714 |
|
Feed signal reception jam: The feed signal is
received even no original exists on the original
feeding tray. |
|
| E721 |
|
Jam not reaching the original reading start sensor:
The original does not reach the reading start sensor
after it has passed the registration sensor (when
scanning obverse side) or the reverse sensor
(when scanning reverse side). |
|
| E722 |
|
Jam not reaching the original exit sensor (during
scanning): The original which passed the read
sensor does not reach the original exit/reverse
sensor when it is transported from the scanning
section to exit section. |
|
| E724 |
|
Stop jam at the original registration sensor: The
trailing edge of the original does not pass the
original registration sensor after its leading edge
has reached this sensor. |
|
| E725 |
|
Stop jam at the reading start sensor: The trailing
edge of the original does not pass the read sensor
after its leading edge has reached this sensor. |
|
| E726 |
|
Transport/exit signal reception jam during ADF
standby status |
|
| E727 |
|
Jam not reaching the original reading end sensor |
|
| E729 |
|
Stop jam at the original reading end sensor |
|
| E731 |
|
Stop jam at the original exit/reverse sensor: The
trailing edge of the original does not pass the
original exit/reverse sensor after its leading edge
has reached this sensor. |
|
| E744 |
|
Stop jam at the exit/reverse sensor |
|
| E745 |
|
Jam not reaching the exit reverse sensor |
|
| E746 |
|
Exit/reverse sensor paper remaining jam |
|
| E762 |
|
Registration sensor paper remaining jam |
|
| E770 |
|
Original width detection sensor-1 paper remaining
jam |
|
| E771 |
|
Original width detection sensor-2 paper remaining
jam |
|
| E772 |
|
Original width detection sensor-3 paper remaining
jam |
|
| E773 |
|
Intermediate transport sensor paper remaining jam |
|
| E774 |
|
Reading start sensor paper remaining jam |
|
| E775 |
|
Reading end sensor paper remaining jam |
|
| E777 |
|
Exit sensor paper remaining jam |
|
| E860 |
|
Original jam access cover open: The Original jam
access cover has opened during RADF operation. |
|
| E870 |
|
RADF open jam: RADF has opened during RADF
operation. |
|
| E871 |
|
Cover open jam in the read ready status: Jam
caused by opening of the Original jam access cover
or front cover while the RADF is waiting for the
scanning start signal from the equipment. |
|
| E890 |
|
ADF time out jam |
|
| E910 |
Paper transport jam
(Relay transport
section) |
Jam at the bridge unit transport sensor 1: The
paper does not reach the bridge unit transport
sensor 1 after it has passed the exit sensor. |
|
| E920 |
|
Stop jam at the bridge unit transport sensor 1: The
trailing edge of the paper does not pass the bridge
unit transport sensor 1 after its leading edge has
reached the sensor. |
|
| E930 |
|
Jam at the bridge unit transport sensor 2: The
trailing edge of the paper does not reach the bridge
unit transport sensor 2 after its leading edge has
reached the bridge unit transport sensor 1. |
|
| E940 |
|
Stop jam at the bridge unit transport sensor 2: The
trailing edge of the paper does not pass the bridge
unit transport sensor 2 after its leading edge has
reached the bridge unit transport sensor 2. |
|
| E970 |
|
Jam not reaching the lower paper exit sensor:
Paper transported from the bridge unit does not
reach the lower paper exit sensor. |
|
| E980 |
|
Stop jam at the lower paper exit sensor: Paper
transported from the bridge unit does not pass the
lower paper exit sensor. |
|
| E9F0 |
Finisher jam
(Punch unit) |
Punching jam: Punching is not performed properly.
[MJ-1103/1104 (when MJ-6102 is installed)] |
|
| EA10 |
Finisher jam
(Finisher section) |
Paper transport delay jam: The paper which has
passed the relay transport path does not reach the
inlet sensor. [MJ-1103/1104] |
|
| EA20 |
|
Paper transport delay jam:
The paper which has passed through the inlet
sensor does not reach the transport sensor. [MJ-
1103/1104] |
|
| EA21 |
|
Paper size error jam: Paper does not reach the
sensor because the paper is shorter than spec.
[MJ-1103/1104] |
|
| EA22 |
|
Paper transport jam (Finisher paper punching edge
detection sensor): [MJ-1103/1104] |
|
| EA23 |
|
Paper transport jam (exit sensor): [MJ-1103/1104] |
|
| EA24 |
|
Paper transport jam (between entrance and exit
sensors): [MJ-1103/1104] |
|
| EA25 |
|
Paper transport jam (after paper stack exit): [MJ-
1103/1104] |
|
| EA26 |
|
Paper transport jam (stop command request): [MJ-
1103/1104] |
|
| EA27 |
|
Paper transport jam (paper not inserted): [MJ-1103/
1104] |
|
| EA28 |
|
Paper transport jam (assisting arm operation
delay): [MJ-1103/1104] |
|
| EA29 |
|
Paper transport jam (stack transport delay): [MJ-
1103/1104] |
|
| EA31 |
|
Transport path paper remaining jam: The paper
which has passed through the inlet sensor does not
reach the transport sensor. [MJ-1103/1104] |
|
| EA32 |
|
Exit paper remaining jam: The paper is remaining
on the finishing tray when the power is turned ON.
[MJ-1103/1104] |
|
| EA40 |
|
Door open jam:
The upper/front cover of the finisher section or the
upper/ front door of the puncher section has
opened during printing. [MJ-1103/1104]
Cover open error:
The front cover or stationary tray cover is opened
during paper transport. [MJ-1103/1104] |
|
| EA50 |
|
Stapling jam: Stapling is not performed properly.
[MJ-1103/1104] |
|
| EA60 |
Finisher jam
(Finisher section) |
Early arrival jam: The inlet sensor detects the paper
earlier than a specified timing. [MJ-1103/1104] |
|
| EA70 |
|
Stack exit belt home position error: The stack exit
belt is not at the home position. [MJ-1103/1104 |
|
| EA90 |
Finisher jam
(Saddle stitcher
section) |
Door open jam: The delivery cover or inlet cover
has opened during printing [MJ-1103/1104]. |
|
| EAA0 |
|
Power-ON jam: Paper exists at No.1 paper sensor,
No. 2 paper sensor, No.3 paper sensor, vertical
path paper sensor or delivery sensor when power is
turned ON. [MJ-1103/1104] |
|
| EAB0 |
|
Transport stop jam: The paper which passed
through the inlet sensor does not reach or pass
No.1 paper sensor, No. 2 paper sensor, No.3 paper
sensor or delivery sensor. [MJ-1103/1104] |
|
| EAB1 |
|
Short paper jam (Saddle Stitch Finisher) |
|
| EAD0 |
Other paper jam |
Print end command time-out jam: The printing has
not finished normally because of the
communication error between the SYS board and
LGC board at the end of printing. |
|
| EAE0 |
Finisher jam |
Receiving time time-out jam: The printing has been
interrupted because of the communication error
between the equipment and finisher when the
paper is transported from the equipment to the
finisher. |
|
| EB30 |
|
Ready time time-out jam: The equipment judges
that the paper transport to the finisher is disabled
because of the communication error between the
equipment and finisher at the start of printing. |
|
| EB50 |
Paper transport jam |
Paper remaining on the transport path: The multiple
feeding of preceding paper caused the misfeeding
of upcoming paper. |
|
| EB60 |
|
Paper remaining on the transport path: The multiple
feeding of preceding paper caused the misfeeding
of upcoming paper (redetection after no jam is
detected at [EB50]). |
|
| ED410 |
Finisher jam |
Skew adjustment motor (M1) home position
detection abnormality: The Skew adjustment motor
is not at the home position. [MJ-1103/1104 (when
MJ-6102 is installed)] |
|
| ED11 |
|
Sideways adjustment motor (M2) home position
detection error: The Sideways adjustment motor is
not at the home position. [MJ-1103/1104 (when MJ-
6102 is installed)] |
|
| ED12 |
|
Shutter home position error: The shutter is not at
the home position. [MJ-1103/1104] |
|
| ED13 |
|
Front alignment plate home position error: The front
alignment plate is not at the home position. [MJ-
1103/1104] |
|
| ED14 |
Finisher jam
(Finisher section) |
Rear alignment plate home position error: The rear
alignment plate is not at the home position. [MJ-
1103/1104] |
|
| ED15 |
|
Paddle home position error: The paddle is not at the
home position. [MJ-1103/1104] |
|
| ED16 |
|
Buffer tray home position error: The buffer tray is
not at the home position. [MJ-1103/1104] |
|
| EF10 |
Finisher jam
(Saddle section) |
Paper not supported for Saddle Stitch Finisher |
|
| EF11 |
|
Saddle Stitch Finisher stapling error (front) |
|
| EF12 |
|
Saddle Stitch Finisher stapling error (rear) |
|
| EF13 |
|
Saddle paper holder home position detection
abnormality |
|
| EF14 |
|
Saddle paper exit jam |
|
| EF15 |
|
Saddle Stitch Finisher side alignment motor home
position detection abnormality |
|
| EF16 |
|
Saddle Stitch Finisher stacker motor home position
detection abnormality |
|
| EF17 |
|
Saddle Stitch Finisher folding blade home position
detection abnormality |
|
| EF18 |
|
Saddle Stitch Finisher additional folding roller home
position detection abnormality |
|
| EF19 |
|
Saddle paper folding jam |
|
| EF20 |
|
Saddle stacker jam |
|
| EF21 |
|
Hole Punch Unit paper leading edge skew detection
abnormality |
|
| EF22 |
|
Hole Punch Unit paper leading edge detection
abnormality |
|
| EF23 |
|
Hole Punch Unit paper alignment abnormality |
|
| EF24 |
|
Hole Punch Unit paper trailing edge skew detection
abnormality |
|
| EF25 |
|
Hole Punch Unit paper trailing edge detection
abnormality |
|
| EF27 |
|
Hole Punch Unit paper edge detection order
abnormality-1 |
|
| EF28 |
|
Hole Punch Unit paper edge detection order
abnormality-2 |
|
| C021 |
Copy process related
service call |
Developer unit motor-YMC locking error: The
developer unit motor-YMC is not rotating normally. |
|
| C022 |
|
Developer unit mixer motor-YMC locking error: The
developer unit mixer motor-YMC is not rotating
normally. |
|
| C023 |
|
Developer unit motor-K locking error: The
developer unit motor-K is not rotating normally. |
|
| C024 |
|
Developer unit mixer motor-K locking error: The
developer unit mixer motor-K is not rotating
normally |
|
| C130 |
Paper feeding system
related service call |
1st drawer tray abnormality: The tray-up motor is
not rotating or the 1st drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 1st drawer) |
|
| C140 |
|
2nd drawer tray abnormality: The tray-up motor is
not rotating or the 2nd drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 2nd drawer) |
|
| C150 |
|
3rd drawer tray abnormality: The 3rd drawer tray-up
motor is not rotating or the 3rd drawer tray is not
moving normally. (the case that paper can be fed
from any drawer except the 3rd drawer) |
|
| C160 |
|
4th drawer tray abnormality: The 4th drawer tray-up
motor is not rotating or the 4th drawer tray is not
moving normally. (the case that paper can be fed
from any drawer except the 4th drawer) |
|
| C180 |
|
LCF tray-up motor abnormality: The LCF tray-up
motor is not rotating or the LCF tray is not moving
normally. (the case that paper can be fed from any
drawer except the LCF) |
|
| C1A0 |
|
LCF end fence motor abnormality: The LCF end
fence motor is not rotating or the LCF end fence is
not moving normally. (the case that paper can be
fed from any drawer except the LCF) |
|
| C1C0 |
|
Option LCF tray-up motor abnormality: The option
LCF tray-up motor is not moving normally |
|
| C260 |
Scanning system
related service call |
Peak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is
turned ON. |
|
| C270 |
|
(1) Carriage home position sensor not turning OFF
within a specified period of time: The carriage does
not shift from its home position in a specified time.
(2) Downloading firmware with an incorrect model. |
|
| C280 |
|
Carriage home position sensor not turning ON
within a specified period of time: The carriage does
not reach to its home position in a specified period
of time. |
|
| C360 |
Copy process related
service call |
Needle electrode cleaner operation abnormality |
|
| C370 |
|
Transfer belt operation abnormality |
|
| C380 |
|
Auto-toner sensor-K abnormality (upper limit) |
|
| C381 |
|
Auto-toner sensor-K abnormality (lower limit) |
|
| C382 |
|
Auto-toner sensor-K connection error |
|
| C390 |
|
Auto-toner sensor-C abnormality (upper limit) |
|
| C391 |
|
Auto-toner sensor-C abnormality (lower limit) |
|
| C392 |
|
Auto-toner sensor-C connection error |
|
| C3A0 |
|
Auto-toner sensor-M abnormality (upper limit) |
|
| C3A1 |
|
Auto-toner sensor-M abnormality (lower limit) |
|
| C3A2 |
|
Auto-toner sensor-M connection error |
|
| C3B0 |
|
Auto-toner sensor-Y abnormality (upper limit) |
|
| C3B1 |
|
Auto-toner sensor-Y abnormality (lower limit) |
|
| C3B2 |
|
Auto-toner sensor-Y connection error |
|
| C3C0 |
|
Process unit connection error |
|
| C411 |
Fuser unit related
service call |
Thermistor or heater lamp abnormality at power-
ON: Abnormality of the thermistor is detected when
power is turned ON or the temperature of the fuser
belt does not rise in a specified period of time after
power is turned ON. |
|
| C412 |
|
Thermistor/heater lamp abnormality at power-ON:
Thermistor abnormality is detected at power-ON or
the fuser belt temperature does not rise within a
specified period of time after power-ON. |
|
| C443 |
|
Heater lamp abnormality after abnormality
judgment (not reaching to intermediate
temperature) |
|
| C445 |
|
Heater lamp abnormality after abnormality
judgment (pre-running end temperature
abnormality) |
|
| C446 |
|
Heater lamp abnormality after abnormality
judgment (pre-running end temperature
abnormality) |
|
| C447 |
|
Heater lamp abnormality after abnormality
judgment (temperature abnormality at ready status) |
|
| C448 |
|
Heater lamp continuous lighting abnormality:
Heater lamp lights continuously for a certain period
of time when the pressure roller temperature during
ready status is higher than the specified |
|
| C451 |
|
Thermopile and edge thermistor temperature
difference |
|
| C452 |
|
Thermopile temperature difference |
|
| C461 |
|
Pressure roller heater 40°C detection (Not
determined) |
|
| C462 |
|
Pressure roller heater 40°C detection (Determined) |
|
| C463 |
|
Pressure roller thermistor and edge thermistor
temperature difference |
|
| C464 |
|
Pressure roller thermistor temperature difference |
|
| C465 |
|
Pressure roller thermistor abnormality after entering
ready status (pre-running end temperature
abnormality) |
|
| C466 |
|
Pressure roller thermistor abnormality after entering
ready status (pre-running end temperature
abnormality) |
|
| C467 |
Fuser unit related
service call |
Pressure roller thermistor abnormality after entering
ready status (temperature abnormality at ready
status) |
|
| C468 |
|
Pressure roller thermistor abnormality after entering
ready status (overheating) |
|
| C471 |
|
IH board initialization abnormality |
|
| C472 |
|
Power supply abnormality |
|
| C473 |
|
Surge pressure detection / power and voltage
upper limit abnormality |
|
| C474 |
|
Power and voltage lower limit abnormality |
|
| C476 |
|
IH low power supply |
|
| C480 |
|
IGBT high temperature abnormality |
|
| C481 |
|
IH drive circuit abnormality |
|
| C490 |
|
IH circuit abnormality / IH coil abnormality |
|
| C4B0 |
|
Fuser unit counter abnormality |
|
| C4B1 |
|
Fuser unit voltage judgment abnormality |
|
| C4D0 |
|
Fuser belt thermopile abnormality |
|
| C4E0 |
|
Fuser unit releasing operation abnormality –
Though the pressure roller is released, its position
cannot be detected. |
|
| C4E1 |
|
Fuser unit contacting operation abnormality –
Though the pressure roller is contacted, its position
cannot be detected. |
|
| C4E2 |
|
Fuser belt rotation detection sensor abnormality –
The fuser belt does not rotate or incorrectly rotates. |
|
| C4E3 |
|
Fuser motor rotation abnormality |
|
| C550 |
Optional
communication related
service call |
RADF I/F error: Communication error has occurred
between the RADF and the scanner. |
|
| C560 |
|
Communication error between Engine-CPU and
PFC board |
|
| C570 |
|
Communication error between Engine-CPU and
CNV board |
|
| C580 |
|
Communication error between CNV board and
finisher |
|
| C5A0 |
|
SRAM board not connected (LGC board) |
|
| C5A1 |
|
SRAM board data abnormality (LGC board) |
|
| C730 |
|
RADF EEPROM error: Data abnormality occurs
during the EEPROM writing of the RADF is
performed. |
|
| C880 |
|
RADF original feed motor abnormality: An error
signal has been detected when the motor is
rotating. |
|
| C890 |
|
RADF read motor abnormality: An error signal has
been detected when the motor is rotating. |
|
| C8A0 |
|
RADF original reverse motor abnormality: An error
signal has been detected when the motor is
rotating. |
|
| C8B0 |
|
RADF original exit motor abnormality: An error
signal has been detected when the motor is
rotating. |
|
| C8C0 |
|
RADF original reading start sensor abnormality:
The automatic adjustment for the original reading
start sensor has been performed, but is ended
unsuccessfully. |
|
| C8E0 |
|
RADF communication protocol abnormality: The
system has to be stopped because the control
abnormality occurred. |
|
| C900 |
Circuit related service
call |
Connection error between SYS board and LGC
board |
|
| C940 |
|
Engine-CPU abnormality |
|
| C962 |
|
LGC board ID abnormality |
|
| C970 |
Process related
service call |
High-voltage transformer abnormality: Leakage of
the main charger is detected. |
|
| C9E0 |
Circuit related service
call |
Connection error between SLG board and SYS
board |
|
| CA00 |
Image control related
service call |
Image position alignment abnormality |
|
| CA10 |
Laser optical unit
related service call |
Polygonal motor abnormality: The polygonal motor
is not rotating normally. |
|
| CA20 |
|
H-Sync detection error: H-Sync signal detection PC
board cannot detect laser beams. |
|
| CA47 |
|
SNS board abnormality: The SNS board does not
operate due to disconnection or the harness
breaking. |
|
| CB00 |
Finisher related
service call |
Finisher not connected: Communication error has
occurred between the equipment and finisher. [MJ-
1103/1104] |
|
| CB01 |
|
Finisher communication error: Communication error
has occurred between the equipment and finisher.
[MJ-1103/1104] |
|
| CB10 |
|
Entrance motor abnormality: The entrance motor is
not rotating normally. [MJ-1103/1104] |
|
| CB11 |
|
Buffer tray guide motor abnormality: The buffer tray
guide motor is not rotating or the buffer tray guide is
not moving normally. [MJ-1103/1104] |
|
| CB12 |
|
Buffer roller drive motor abnormality: The buffer
roller drive motor is not rotating or the buffer roller is
not moving normally. [MJ-1103/1104] |
|
| CB13 |
|
Finisher exit motor abnormality |
|
| CB14 |
|
Paper holding arm motor abnormality |
|
| CB30 |
|
Movable tray shift motor abnormality: The movable
tray shift motor is not rotating or the movable tray is
not moving normally. [MJ-1103/1104] |
|
| CB31 |
|
Movable tray paper-full detection error: The
actuator of the movable tray paper-full detection
sensor does not move smoothly. [MJ-1103/1104] |
|
| CB40 |
|
Rear aligning plate motor abnormality: Rear
aligning plate motor is not rotating or aligning plate
is not moving normally. [MJ-1103/1104]
Front alignment motor abnormality: The front
alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-1103/
1104] |
|
| CB50 |
|
Stapler home position error: The stapler home
position sensor does not work. [MJ-1103/1104] |
|
| CB51 |
|
Stapler shift home position error: The stapler is not
at the home position. [MJ-1103/1104] |
|
| CB60 |
|
Stapler shift motor abnormality: Stapler shift motor
is not rotating or staple unit is not moving normally.
[MJ-1103/1104] |
|
| CB80 |
|
Backup RAM data abnormality: Abnormality of
checksum value on finisher controller PC board is
detected when the power is turned ON |
|
| CB81 |
|
Flash ROM abnormality: Abnormality of checksum
value on finisher controller PC board is detected
when the power is turned ON. [MJ-1103/1104] |
|
| CB82 |
Finisher related
service call |
Finisher – Main CPU program error |
|
| CB83 |
|
Saddle Stitch Finisher – Main CPU program error |
|
| CB84 |
|
Hole Punch Unit – Main CPU program error |
|
| CB91 |
|
Saddle Stitch Finisher flash ROM abnormality |
|
| CB92 |
|
Saddle Stitch Finisher RAM abnormality |
|
| CB93 |
|
Additional folding motor abnormality |
|
| CB94 |
|
Saddle transport motor abnormality |
|
| CB95 |
|
Stacker motor abnormality |
|
| CBA0 |
|
Stitch motor (front) abnormality: Stitch motor (front)
is not rotating or rotary cam is not moving normally.
[MJ-1103/1104] |
|
| CBB0 |
|
Stitch motor (rear) abnormality: Stitch motor (rear)
is not rotating or rotary cam is not moving normally.
[MJ-1103/1104] |
|
| CBC0 |
|
Alignment motor abnormality: Alignment motor is
not rotating or aligning plate is not moving normally.
[MJ-1103/1104] |
|
| CBE0 |
|
Paper folding motor abnormality: Paper folding
motor or paper folding roller is not rotating normally.
[MJ-1103/1104] |
|
| CC20 |
|
Communication error between finisher and saddle
stitcher: Communication error between finisher
controller PC board and saddle stitcher controller
board [MJ-1103/1104] |
|
| CC30 |
|
Stack transport motor abnormality: The stack
transport motor is not rotating or the stack transport
belt is not moving normally. [MJ-1103/1104] |
|
| CC31 |
|
Transport motor abnormality: The transport motor is
not rotating or the stack transport roller -1 and -2 is
not rotating normally. [MJ-1103/1104] |
|
| CC41 |
|
Paper holder cam home position abnormality: The
paper holder cam is not at the home position. [MJ-
1103/1104] |
|
| CC51 |
|
Sideways adjustment motor (M2) abnormality:
Sideways adjustment motor is not rotating or
puncher is not shifting normally. [MJ-1103/1104
(when MJ-6102 is installed)] |
|
| CC52 |
|
Skew adjustment motor (M1) abnormality: Skew
adjustment motor is not rotating or puncher is not
shifting normally. [MJ-1103/1104 (when MJ-6102 is
installed)] |
|
| CC60 |
|
Punch motor abnormality: Punch motor is not
rotating or puncher is not shifting normally. [MJ-
1103/1104 (when MJ-6102 is installed)] |
|
| CC61 |
|
Punch motor (M3) home position detection error:
Punch motor is not rotating or puncher is not
shifting normally. [MJ-1103/1104 (when MJ-6102 is
installed)] |
|
| CC71 |
|
Punch ROM checksum error: Abnormality of
checksum value on Hole punch controller PC board
is detected when the power is turned on. [MJ-1103/
1104 (when MJ-6102 is installed)] |
|
| CC72 |
|
Punch RAM read/write error: Abnormality of
checksum value on Hole punch controller PC board
is detected when the power is turned on. [MJ-1103/
1104 (when MJ-6102 is installed)] |
|
| CC73 |
|
Punching device power supply abnormality |
|
| CC74 |
|
Punching device power supply abnormality |
|
| CC80 |
Finisher related
service call |
Rear alignment motor abnormality: The rear
alignment motor is not rotating or the rear alignment
plate is not moving normally. [MJ-1103/1104] |
|
| CD60 |
Process related
service call |
Sub-hopper toner sensors abnormality. |
|
| CD61 |
|
Sub-hopper toner motor-Y abnormality. |
|
| CD62 |
|
Sub-hopper toner motor-M abnormality. |
|
| CD63 |
|
Sub-hopper toner motor-C abnormality. |
|
| CD64 |
|
Sub-hopper toner motor-K abnormality |
|
| CD71 |
|
Waste toner transport motor locking error: The
auger in the waste toner transport path does not
rotate. |
|
| CD80 |
|
TRU waste toner motor locking error: The auger
(TRU side) in the TRU waste toner transport path
does not rotate. |
|
| CD81 |
|
TRU waste toner transport motor locking error: The
auger (waste toner box side) in the TRU waste
toner transport path does not rotate. |
|
| CD82 |
|
TRU waste toner full-status error |
|
| CDE0 |
Finisher related
service call |
Paddle motor abnormality: The paddle motor is not
rotating or the paddle is not rotating normally. [MJ-
1103/1104] |
|
| CE00 |
|
Communication error between finisher and punch
unit: Communication error between finisher
controller PC board and punch controller PC board
[MJ-1103/1104 (when MJ-6102 is installed)] |
|
| CE10 |
Image control related
service call |
Image quality sensor abnormality (OFF level): The
output value of this sensor is out of a specified
range when sensor light source is OFF. |
|
| CE20 |
|
Image quality sensor abnormality (no pattern level):
The output value of this sensor is out of a specified
range when the image quality control test pattern is
not formed. |
|
| CE40 |
|
Image quality control test pattern abnormality: The
test pattern is not formed normally. |
|
| CE41 |
|
Image quality TRC control test pattern abnormality:
The image quality TRC control test pattern is not
printed normally. |
|
| CE42 |
|
Image quality TRC control test pattern abnormality
(EFI printer board): Image quality TRC control test
pattern is not printed normally. |
|
| CE50 |
|
Temperature/humidity sensor abnormality: The
output value of this sensor is out of a specified
range. |
|
| CE60 |
Copy process related
service call |
Drum thermistor-Y abnormality: The output value of
the drum thermistor-Y is out of a specified range. |
|
| CE71 |
|
Drum phase adjustment abnormality: Drum phase
sensors (Color drum phase sensor and K drum
phase sensor) are not turned ON after the drum
motor was rotated for a specified period of time. |
|
| CE90 |
|
Drum thermistor-K abnormality: The output value of
the drum thermistor-K is out of a specified range. |
|
| CEC0 |
|
2nd transfer roller position detection abnormality:
The 2nd transfer roller does not contact/release
normally. |
|
| CF10 |
Finisher related
service call |
Communication module SRAM reading failure. |
|
| CF90 |
Laser optical unit
related service call |
Laser optical unit shutter abnormality. |
|
| CFA0 |
Paper transport
service call |
Media sensor output abnormality before paper
reaching: The sensor output value before paper is
reached to the media sensor is not normal. |
|
| CFA1 |
|
Media sensor output abnormality during paper
passing: The sensor output value while paper is
being passed is not normal. |
|
| F070 |
Communication
related service call |
Communication error between System-CPU and
Engine-CPU |
|
| F090 |
Circuit related service
call |
SRAM abnormality on the SYS board |
|
| F100 |
Other service call |
HDD format error: HDD cannot be initialized
normally. |
|
| F101 |
|
HDD unmounted: Connection of HDD cannot be
detected. |
|
| F102 |
|
HDD start error: HDD cannot become ‘Ready’ state. |
|
| F103 |
|
HDD transfer time-out: Reading/writing cannot be
performed in the specified period of time. |
|
| F104 |
|
HDD data error: Abnormality is detected in the data
of HDD. |
|
| F105 |
|
HDD other error |
|
| F106 |
|
Point and Print partition damage |
|
| F107 |
|
/BOX partition damage |
|
| F108 |
|
/SHA partition damage |
|
| F110 |
Communication
related service call |
Communication error between System-CPU and
Scanner-CPU |
|
| F111 |
|
Scanner response abnormality |
|
| F120 |
Other service call |
Database abnormality: Database is not operating
normally. |
|
| F130 |
|
Invalid MAC address |
|
| F200 |
|
Data Overwrite option (GP-1070) disabled |
|
| F350 |
Circuit related service
call |
SLG board abnormality |
|
| F400 |
|
SYS board cooling fan abnormality |
|
| 1C10 |
|
System access abnormality |
|
| 1C11 |
|
Insufficient memory |
|
| 1C12 |
|
Message reception error |
|
| 1C13 |
|
Message transmission error |
|
| 1C14 |
|
Invalid parameter |
|
| 1C15 |
|
Exceeding file capacity |
|
| 1C20 |
|
System management module access abnormality |
|
| 1C21 |
|
Job control module access abnormality |
|
| 1C22 |
|
Job control module access abnormality |
|
| 1C30 |
|
Directory creation failure |
|
| 1C31 |
|
File creation failure |
|
| 1C32 |
|
File deletion failure |
|
| 1C33 |
|
File access failure |
|
| 1C40 |
|
Image conversion abnormality |
|
| 1C60 |
|
HDD full failure during processing |
|
| 1C61 |
|
Address Book reading failure |
|
| 1C62 |
|
Memory acquiring failure |
|
| 1C63 |
|
Terminal IP address unset |
|
| 1C64 |
|
Terminal mail address unset |
|
| 1C65 |
|
SMTP address unset |
|
| 1C66 |
|
Server time time-out error |
|
| 1C67 |
|
NIC time time-out error |
|
| 1C68 |
|
NIC access error |
|
| 1C69 |
|
SMTP server connection error |
|
| 1C6A |
|
HOST NAME error |
|
| 1C6B |
|
Terminal mail address error |
|
| 1C6C |
|
Destination mail address error |
|
| 1C6D |
|
System error |
|
| 1C70 |
|
SMTP client OFF |
|
| 1C71 |
|
SMTP authentication error |
|
| 1C72 |
|
POP before SMTP error |
|
| 1C80 |
|
Internet FAX transmission failure when processing E-mail job received |
|
| 1C81 |
|
Onramp Gateway transmission failure |
|
| 1C82 |
|
Internet FAX transmission failure when processing FAX job received |
|
| 1CC0 |
|
Job canceling |
|
| 1CC1 |
|
Power failure |
|
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