Cheap Flights from Alaska to Canada from $174 – KAYAK

Pros:

“Yes”

Cons:

“Nothing”

Cons:

“They did an advertisement for Alaska airlines credit cards midway through. That kind of thing maxes me extremely angry. They ought to be ashamed.”

Cons:

“Our boarding was late due to spilled fish juices causing terrible odor. Evidently not caught by previous cleanup crew as plane was at airport for several hours before put into use. Not kept up to date on flight issues by gate attendant and experienced foul odor upon entering the plane.”

Cons:

“The flight itself and the crew are typical of Alaskan Air quality, but there was an unruly passenger directly behind me kicking, punching, screaming, and swearing for the better part of the flight which made the surrounding travellers extremepy uncomfortable.”

Pros:

“The crew was great. Boarding went quickly.”

Cons:

“Nothing really.”

Pros:

“Not much.”

Cons:

“My flight was delayed. I bought this ticket from Anchorage to San Antonio TX. I paid over 100 extra to get this flight then competition just to get there as soon as possible/smallest amount of time traveling. My 9 hr travel became 18. 2 flights became 3. And all they offered me was 75 dollar coupon”

Pros:

“Nice crew.”

Cons:

“The food. Breakfast sandwich was soggy and kinda gross. Hot towels were not hot. What’s the point if they are lukewarm?”

Cons:

“For an hour long flight, it seemed like enough time to serve more than just 4 choices; 1 beer, 1 wine, juice or water. I’ve been on flights that were 45 minutes and served an entire meal. Of course, what they do is still great and I am very grateful.”

Pros:

“Comfortable seats dor my 6’6 husband.”

Cons:

“Seattle-Tacoma to Calgary plane was too small seats for my husband 6’6”

Pros:

“Great food vegetarian options and they gave us nice things like blankets and pillows and slippers and a toothbrush.”

Cons:

“More options for movies/tv in English”

Cons:

“The worst drink service I’ve ever had on a flight”

Pros:

“The staff boarding us in Omaha were great. The attendants on the flight were great too!”

Cons:

“No Issues!”

Pros:

“Nothing”

Cons:

“All flights were delayed resulting in missing my connecting flights. I had to not only end up cancelling with Alaska Airlines as you could not provide me alternate flights which does not disrupt my travel plans and bookings, but to overpriced Delta Airlines tickets last minute. But at least I could reach on time.”

Pros:

“I had the whole row to myself.”

Cons:

“Asked for napkins for water that got dumped on me, i only got one.”

Pros:

“Everything went well on the flights, very cordial and friendly staff on the ground and in the air.”

Cons:

“The last 3 flights thay I’ve been on from Seattle to Nashville, it seems that it is too warm, would appreciate if they turned up the air conditioning.”

Pros:

“Nothing. Perhaps the airline model.”

Cons:

“Virtually everything. I will never use CE or most likely any Chinese airline ever again. Oh ya. Shanghai is a shithole.”

Pros:

“How’s things were directed.”

Cons:

“I wish the boards on the screen were bigger so we could read from a distance. To check flights.. baggages and gate numbers.”

Pros:

“Everything!”

Pros:

“Check in was great”

Cons:

“Steward never smiled Found a cheese platter that was old gave to me missing Brie cheese c”

Pros:

“Cheap air fares”

Cons:

“Could not use airline websites to select seats due to using a third party agent like kayak. Had to call both Alaska Air and Air Canada before I could secure seats.”

Pros:

“I take this flight about 30 times a year and I love it.”

Cons:

“I do not like teachers and people that work for the hospital complaining about people that live in Bethel.”

Cons:

“No leg room”

Pros:

“This is a flight that locals and contractors take. Frequently, many people on the flight know each other. In Bethel, you will always board with stairs. The crew is very professional (though they may strange errors describing the terminal in Bethel because many of them have never been there), but this is changing as more and more pilots and crew have lived or do live in Bethel.”

Cons:

“Many times this flight is a combi, so no first class. Generally, no entertainment, and wifi cuts off after about 20 minutes. From time to time visiting contractors or short-timers won’t stop talking on the flight about how much they hate Bethel (but have no trouble making a living from it).”

Pros:

“A straight flight”

Cons:

“The fact that I watched the crew throw my luggage 5 feet and broke things in my suitcase. The won’t do anything about it”

Pros:

“Customer service and flight a little early!”

Cons:

“Nothing.”

Pros:

“20 minute luggage delivery policy. Great entertainment system based on app and wifi. Free texting and messaging on flight to keep you connected. Usb and full charger available in every seat.”

Cons:

“Limited reclining. Small pocket below table to hold your stuff. No food included in such a long flight (5.5 hours)”

Pros:

“We liked that we got the best price possible with Alaska from Kayak. It was a great staff aboard the flight!”

Cons:

“Our landing was very rough both in Seattle and Portland. Also, our boarding took forever and there were a lot of rude people not letting seniors or mothers with young children go first. Some people also had horrible colds and were coughing loudly and very grossly all through the flight.”

Pros:

“Efficient boarding process, arrived early and bags at baggage claim quick! Great ride with lots of leg room in coach!”

Pros:

“On line check in was very thorough. You received luggage tags at kiosk, and headed to bag drop. USB ports on planes!”

Cons:

“Nothing!!”

Pros:

“Appears that seats and space are roomier. Super clean.”

Cons:

“Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!”

Pros:

“great flight and crew. efficient. plenty of leg room.”

Cons:

“seats are not conducive to low back support and then push the head too far forward. This is a common problem on all planes. wish they would redesign the seat shapes.”

Pros:

“Very professional staff yet personable, helpful with questions r/t the flight. Great flight and great landing! I love that you do not have to pay for every single thing and that the weight limit on luggage is still at 50 lbs! Definitely will use this airline again!”

Cons:

“Baggage crew was so careless in loading bags onto plane. There were two bags and a car seat that were thrown and missed the conveyer belt and fell off the side.”

Pros:

“Alaska does everything it can right, and does offer elites media players. The flight was in about 40 minutes early.”

Cons:

“Alaska reduced the size of first.”

Pros:

“Crew is nice. Entertainment is great if you pay for it.”

Cons:

“I didn’t like that the gentleman sitting next to me spilled over into my seat. He needed a belt extender. I think he should have purchased two seats if thats the case. I did not buy my seat to share it. I think they should be more mindful of who they let on stand by if it is the in between seat. Also, we were delayed because we waited for another connecting flight. Luckily we made it on time. They just in formed us after we all boared and we sat on the plane for another 45 minutes. No sorry, no accommodation. We just had to suck it up. Really?”

Pros:

“I was able to secure an emergency exit row seat, that was nice. The crew were all nice.”

Cons:

“We had to buy meals, they used to be free. The emergency exit row seats cost extra, that is crazy! As a taller person, I shouldn’t have to pay extra to have the proper amount of legroom.”

Cons:

“The plane had to turn around halfway from Seattle to Vancouver due to a mechanical problem. We all later got an email saying we’d receive a discount on future travel because the airline deemed the delay “preventable.” We got a second plane quickly, on the second boarding process the gate agent failed to do preboarding. I’m on crutches at the moment, so this meant more time on my feet manoeuvring around “elite status members” than I would have liked.”

Pros:

“Convenient and flights are short from ANC to FAI”

Cons:

“Q400 seats are very narrow, seat pitch is too short (unless you are in an exit row), very little overhead space. It’s a short flight, but it really makes those narrow 737 seats feel like first class.”

Pros:

“Pre-check, loaded and landed on time. Great pilot on the way home back to O’Hare. All flight attendants were super to work with…no hassles/problems.”

Cons:

“No pillows for 6.25 hour flight:(“

Pros:

“Pilot information/announcements.”

Pros:

“Efficient boarding and on time flight-crew was friendly and helpful.”

Cons:

“Being between two big men, I felt squished in the middle, so I don’t know if the seats are smaller than other airlines, or just my situation, but sleeping was pretty much out of the question, as I could barely move.”

Pros:

“Flight crew were extremely friendly and helpful”

Cons:

“Obliged pay for drink”

Pros:

“I love how prompt, if not always early, your boarding and flights were/are. While you’re crew on all the flights weren’t effusively warm they were all polite and cordial enough. Over all I would very much like to fly Alaska Air again, partially because it would mean I’d get to see my newfound boyfriend in Alaska again as well. Thanks for everything, and keep up the great work!”

Pros:

“Crew was good”

Cons:

“Charged extra for any checked bags. Better start paying attention to southwest they take care of the passengers needs better”

Pros:

“Great flight crew”

Pros:

“The flight was fine. Typical of any other airline company.”

Cons:

“They managed to lose my box of fish on a Direct flight from Anchorage to Chicago. I might be more understanding if I had connecting flights. Unacceptable…”

Pros:

“They were there when needed and got the whole party to the destination through TSA, and to the connecting flight gates after we landed. We were seated in the back of the plane, had a very short layover, and had to get from gates “N” to “D”. Not being familiar with the airport, we probably would have missed our flights, had it not been for our “airport guide”. If you can get your carry-on luggage checked for free, (only offered when the flights are full) this is an awesome service!”

Cons:

“For such a long flight at night we weren’t offered a pillow to use or blanket and the seats are so small and cramped it was hard to get comfortable.one snack was offered the whole flight and the prices were too expensive to order.”

Terrible experience delays going there and delays coming back will not be flying delta

Pros:

“Aircraft clean and crew very personable. It was the second day that refreshments had begun to be served again onboard.”

Cons:

“Tough to understand the gate agent announcements.”

Pros:

“Delta service and comfort is always excellent.”

Cons:

“All is great just keep it up”

Pros:

“Free entertainment”

Cons:

“More comfortable seating”

Cons:

“flight left without 1/6 of the passengers. ¯\_(ツ)_/¯”

Pros:

“On time. Friendly crew”

Cons:

“Reading lights did not power during first 40 minutes of flight. Had an aisle seat originally but after upgrading to comfort+ got bumped to a middle seat”

Cons:

“Provide earphones or headphones”

Cons:

“I requested a seat with extra legroom due to a medical condition over a month before the flight. I was not granted my request and was in pain for most of the flight.”

Pros:

“Everything except the delay was fine, not extraordinary.”

Cons:

“7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous.”

Pros:

“Nothing”

Cons:

“13 hour delay”

Pros:

“Good service great aircraft”

Cons:

“Takes along time to get off airplane with everyone getting their bags from the overhead bins”

Cons:

“The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER”

Pros:

“The crew were nice.”

Cons:

“We could have used more legroom between the seats.”

Cons:

“No delay”

Cons:

“Flight was delayed due to crew not being available.”

Pros:

“Never made the connecting flight.”

Cons:

“Departure delayed by 1hr30”

Pros:

“Good service”

Cons:

“Video system locked up at my seat”

Pros:

“Everything was fine. Delta did a great job.”

Cons:

“The kid screaming in my ear for 3 hours”

Pros:

“I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time.”

Cons:

“The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue”

Pros:

“I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful.”

Cons:

“Cabin was too hot!!!!”

Pros:

“Another safe flight. Crew was very attentive.”

Pros:

“nothing”

Cons:

“the flight attendant gets the order starting from the back and by the time she gets to the front there’s no more selection for breakfast except for what is left that nobody like.”

Cons:

“Cramped seating for premium Econ”

Pros:

“The seat was comfy foe the whole 20 min flight”

Cons:

“You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow”

Pros:

“On time.”

Pros:

“Crew was very helpful.”

Cons:

“On the way to Minneapolis the plane was BEYOND PACKED. There was no room for even my backpack.”

Pros:

“Was able to sleep for once. Nobody in center seat.”

Cons:

“Crying babies”

Pros:

“Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased.”

Cons:

“I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM”

Pros:

“Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!”

Pros:

“I was rerouted.”

Cons:

“No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket.”

Pros:

“Gate personal kept us notified about flight delay. Flight crew was very positive on plane and they were as miserable about the delay as we were. Snacks and drinks were brought out. The gate crew keeping us updated is what saved the name of Delta. If she didnt do that people would have been angry.”

Cons:

“Flight was supposed to depart at 0730. Actual departure was 1045. Three out of seven of the flight crew were not happy about how badly they were being treated by call center and /or management while they were delayed with us at gate. Snacks were brought out because of delay but they were just junk food. Nothing I could eat due to allergies.”

Pros:

“The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!”

Pros:

“No complaints. A puddle-hopper to a yes.”

Pros:

“All that one would want.”

Pros:

“Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight.”

Cons:

“Counter agent.”

Pros:

“Smaller plane, aisle seat with a lot of leg room (5c), smooth flight”

Cons:

“Shorter flight so no snacks/drinks were served, although requests were fulfilled.”

Pros:

“Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)”

Cons:

“N/A”

Pros:

“The flight got us from Anchorage to Atlanta on time.”

Cons:

“No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED.”

Pros:

“Comfortable seats and incredible kind staff”

Cons:

“No food, drinks, or entertainment. But it was an extremely short flight.”

Pros:

“The crew was amazing and the food was pretty good for airplane food.”

Cons:

“The boarding process was a nightmare, no announcements were made in English so half of the passengers were confused. The seats were sooo uncomfortable.”

Pros:

“Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time.”

Cons:

“Not applicable.”

Pros:

“Meg, our stewardess came out to tell us there would not be any coffee on a 6 AM flight and that we had time to get coffee, if needed. She kept us informed of flight delays, helpful with my bags.”

Cons:

“There was nothing that could be done, but due to construction at the airport, waited on tarmac for an hour before we could get to a gate, then they had problems with the ramp and that had to be addressed. But pilot was very good about keeping us informed on delays and he was as frustrated as we were.”

Pros:

“We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars…”

Cons:

“Short 3 hour flight-no complaints”

Pros:

“Entertainment. Center was great”

Cons:

“Boarding has been made so complicated it’s a joke.”

Cons:

“No westjet checkin area and no signage. Staff didn’t know what was going on.”

Pros:

“The crew kept it together even though the situation was stacked against them.”

Cons:

“The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture.”

Cons:

“Delta connect carrier not good for comfort seating and service. Would not fly them again. Would go to another airline iinstead.”

Cons:

“First class seats were uncomfortable for a 6.5 hour overnight flight.”

Pros:

“Crew was wonderful. Flight was on time.”

Cons:

“IT TOOK 50 minutes to get our suitcase on arrival in Vancouver”

Pros:

“Average comfort compatible with all airlines”

Cons:

“WestJet is a good airline”

Cons:

“Announcements are delivered with too much speed and lack connection with passengers.”

Pros:

“The flight wasn’t full, and we travelled with a lap infant – we really appreciated that they blocked off row for us.”

Cons:

“The food is a scam. It’s overpriced, made poorly, and it’s the only option if you didn’t pack anything onto the plane with you.”

Cons:

“More leg room”

Pros:

“I like that my original flight was rescheduled but I needed to arrive in Vancouver for my connection so I’m happy they moved me to an earlier flight. Very accommodating!-“

Cons:

“Entrainment on flight”

Cons:

“Overall it was good”

Pros:

“Every thing”

Cons:

“Nothing”

Pros:

“Shortest flight in my life”

Pros:

“Crew were genuinely always smiling”

Pros:

“Flights are on time. Crews are very accommodating.”

Cons:

“Very satisfied!”

Pros:

“Good humoured , polite and attentive crew”

Pros:

“Swat was okay, crew was great”

Cons:

“Wifi no work, loading was a bit of a joke”

Pros:

“Super friendly, fun crew!”

Pros:

“Crew was great.”

Cons:

“In flight entertainment was poor. Seat was poor.”

Cons:

“Always a ‘full flight’ and they run out of spacein the overhead storage”

Pros:

“I booked Cathay pacific but they changed to China Southern without any notification.”

Pros:

“Friendly crew. Professional.”

Cons:

“Flight was three hours late (not because of weather). Pilots left seatbelt sign on during whole flight even though there was minimal turbulence.”

Pros:

“Arrived earlier than expected despite a later departure.”

Pros:

“The flight left on time and the crew were pleasant and efficient. Best of all, we had ample legroom in our economy seats. Much appreciated!”

Cons:

“While we were waiting to board, we heard an announcement by American Airlines, allowing currently serving military members and their families to board with the VIPs. I think that is wonderful idea!”

Pros:

“Great crew. Excellent flight and we were even early arriving!!”

Cons:

“Could not recline seat in row 30”

Cons:

“Not enough legroom”

Pros:

“Very friendly staff on the flight.”

Pros:

“The service was excellent and got help with the infant, friendly staff”

Pros:

“The crew filled up my reusable cup instead of using a single use one for my drink. They were very friendly and great.”

Cons:

“A lot of single use plastics are used on the flight for food and such. It is very wasteful. It would be great is WestJet could find a way to lessen their plastic foot print”

Pros:

“The crew was friendly and courteous. The trips were on schedule.”

Cons:

“The food selection was poor and they were out of my first choice from that limited selection. Also, it seemed pricey for what it was. I was disappointed to find no crossword or sudoku puzzles in their magazine.”

Pros:

“West jet staff helpful on plane accommodating my husbands eed for more space.”

Cons:

“Our seats were pre booked by west jet in a window and center seat my husband is 6’5 and needs to have an aisle seat. We were charged to change these.”

Pros:

“Short flight”

Cons:

“People were cramped in the plane, hardly any room for bags. People from other seats were packing their bags on top of other peoples stuff”

Pros:

“On time”

Pros:

“I got to watch “The Post”, which took the entire time of the flight. I’ve wanted to see that movie for months and didn’t know how that would happen! Easy flight, good service, friendly crew.”

Pros:

“I like the head rests that move and the GF options. The flight attendants were fabulous.”

Cons:

“No meal for a long trip. 9 hours is too long with out offering food no matter the ticket cost. Also, having entertainment at every seat would be more welcoming”

Cons:

“Flight was delayed.”

Pros:

“Flight right on time”

Cons:

“Crying baby behind me, man sitting next to me was sleeping on me, when I asked to switch seats, the response was “sorry.. are you ok though?””

Pros:

“Delayed 2hours 30 min”

Cons:

“Never flying with wast jets any more”

Pros:

“Good quick boarding, left on time. Quick luggage at destination.”

Cons:

“Getting told to leave the plus section while waiting for the washroom. Too cautious with the tiniest bit of turbulence and the seatbelt sign left on for probably 30 minutes too long.”

Pros:

“Was nice clean short flight. Pleasant stewardesses. Food was lacking but normal now for short flight”

Cons:

“Entertainment only with app loaded devices”

Pros:

“staff was unfriendly. no options for entertainment that don’t cost. no blankets to keep warm. i understand airlines need to make money, but they’re making it much less enjoyable. on the upside, my flight down had incredible staff who treated me and my mother very well. sometimes, people make all the difference ;)”

Pros:

“The crew and flight was amazing.”

Cons:

“Checking in was horrible. I stood in line while many of the agents kept chatting with each other. Then when they finally noticed that I was still standing there 2 of them waved at me. The agent who checked me in acted like I was inconveniencing her, she had a really bad attitude.”

Pros:

“What more do want? Loved the West Jet app Option for in-flight entertainment. Became a West Jet member and have applied for the West Jet credit card….What more can I say? Are there any job openings in Puerta Vallarta?”

Cons:

“I didn’t care, but my travel companion was not impressed when they ran out of cookies.”

Pros:

“The trip to Vancouver was good…..flight attendants very courteous and friendly as usual.”

Pros:

“Our flight moved up one hour from our original booking, which wasn’t ideal, though we were rerouted, transferring in Calgary rather than Vancouver. This should have saved us time, so we didn’t mind.”

Cons:

“But then we sat on the tarmac in Toronto for an hour and a half, which cause us to miss our connecting flight in Calgary. In the end, we got home later than planned. The flight was fine, but the changes and delays were frustrating.”

Pros:

“The staff are always super friendly on Westjet.”

Cons:

“The entertainment system is terrible. It does not work on my laptop and they sell out of ipads quickly.”

Pros:

“Space of the plane”

Cons:

“Having to have a physical boarding pass and keep having to get it checked.”

Pros:

“Quick and efficient boarding”

Cons:

“No tv screen”

Cons:

“Flight was late and kept getting later as the day wore on. Nobody seemed to know how late we were ultimately going to be and why. Missed my meeting.”

Pros:

“Haven’t flown Westjet in years. Don’t know why but I don’t have sore kneecaps, was served great coffee, the stewards always smiled and had funny things to say, and the gate keepers were happy and honest. I’m going to be a frequent flyer now for sure.”

Cons:

“I didn’t like….um….nope. no complaints”

Pros:

“On time. Crew was great”

Cons:

“Took a long time for the ground crew to set up the bridge which caused delay in deplaning”

Pros:

“On time, arrived even half an hour early on the way back. Staff in flight and checking in at YVR amazing. Overall, good spacing for knees between rows, staff awesome, flight on time sharp… great experience so far!”

Cons:

“Staff at checking in kiosk at LAS wasn’t so friendly.”

Pros:

“Westjet staff are consistently *way* friendlier than Air Canada”

Cons:

“-Inbound flight arrived late, our flight departed even later. Not the staff’s fault that two separate parties had ID/security issues, but I’ve seen staff at other airports walk along the line and review ID before boarding starts and it prevents those issues from delaying the flight. -Short flight = crappy snacks. Nacho sticks or dry coffee cookies, both pretty unpalatable.”

Pros:

“This was the worst flying experience I have ever encountered.”

Cons:

“We sat on the tarmac 3 hours, then deplaned to a holding area for another hour and then were told the flight would be delayed until 1 pm the next day. I booked this flight in order to arrive home 7 hours earlier than originally planned on Alaska Air. I finally arrived 20 hours LATER THAN I WOULD HAVE ARRIVED!”

Cons:

“I missed boarding by one minute and was told there was nothing they could do. Our connecting flight landed on the other side of the airport and after literally running through DFW, we were told our flight home had already boarded, we arrived at 6:21, flight left at 6:30. American Airlines screwed us again. Just paid $300 for a rental vehicle so I could make it home.”

Cons:

“the wifi is awful”

Pros:

“Flying portion was fine.”

Cons:

“Flight delayed for mechanical issues…. then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway.”

Cons:

“On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration”

Pros:

“Pilot did great job, superb smooth landing.”

Cons:

“The two male flight attendants could have been a bit more friendly.”

Pros:

“comfortable plane.”

Cons:

“Kay&k was awful. Never use them again.”

Pros:

“Nothing”

Cons:

“Everything comfort communication”

Pros:

“Honestly, nothing!!”

Cons:

“Everything. This airline has disappointed me for the last time.”

Pros:

“It was average.”

Cons:

“4 hour delay is unacceptable”

Cons:

“Seats are too close”

Pros:

“Crew was nice and made sure we were all comfortable before taken off :)”

Cons:

“I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again”

Cons:

“Old aircraft …what’s with the non-assignment of seats until the last minute unless you pay extra !”

Pros:

“Entertainment available excellent”

Cons:

“Seating space seems to narrow”

Pros:

“liked the crew, but didn’t know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!”

Cons:

“I didn’t get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim.”

Pros:

“didn’t get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn’t live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience”

Cons:

“you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money”

Cons:

“When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat.”

Pros:

“Service for wheelchair was excellent with staff at checking counters”

Pros:

“We were early but couldn’t get to the gate!”

Cons:

“Same as above”

Pros:

“The flight attendant”

Cons:

“Service was poor.”

Pros:

“Price, entertainment, direct flight”

Cons:

“Plane left because pilot was late, little to no legroom for a 6″2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins.”

Pros:

“Prompt on time service.”

Cons:

“N/A”

Pros:

“Flight delayed for 12 hours. Had to reschedule both flights”

Cons:

“See above. Missed work.”

Pros:

“Seats which we selected where great”

Cons:

“I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it”

Cons:

“They changed my flight schedule that made me have to arrange my travel plan”

Cons:

“This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn’t bend my knees even. Disgusting”

Pros:

“On time departure, early arrival. Comfortable journey. Our pilot was a woman! Go girl power!”

Cons:

“The WiFi did not work. You couldn’t download the American Airlines app. The crew forgot to give me my complimentary drink. After attempting for 10 minutes, Gave up.”

Pros:

“Nothing”

Cons:

“Someone stole an ipad and that forced us the be delayed for 2 hours”

Pros:

“My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available.”

Cons:

“I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both.”

Pros:

“British Airways got us on another flight to Dublin through Heathrow.”

Cons:

“Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held.”

Pros:

“On time”

Cons:

“Small seats”

Cons:

“No personal TV’s and no food for purchase”

Cons:

“The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude”

Pros:

“Arrived early”

Cons:

“American airlines lost my bag… Customer service in LAX is non-existent.”

Pros:

“Lucked out with extra legroom seat. Seat was broken though.”

Cons:

“The whole customs process is a seemingly endless mess.”

Cons:

“The cleaniless of the flight can get better”

Pros:

“Flying AA. Excellent flight”

Cons:

“No wifi. Pay only”

Pros:

“Besides the seating problems everything else went smoothly”

Cons:

“I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I’ve ever encountered. Extremely uncomfortable flight.”

Cons:

“My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful.”

Pros:

“Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA’s were great. Overall I’d fly them again. Food was ok.”

Cons:

“They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it’s not the regional lounge!”

Cons:

“Too many delays”

Pros:

“the choice of movies was great. I two very well presented selections.”

Cons:

“Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me.”

Cons:

“The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It’s not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half “is milk” and that it’s all you have? Unbelievable. I hate to be a b*** but honestly this isn’t the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline.”

Pros:

“not much”

Cons:

“not much”

Cons:

“Old plane and the movie app kept cutting out”

Pros:

“Nothing”

Cons:

“Delay, first told it was weather related, then mechanical. Re booked on a flight by AA that would never make connection. Paid over $1,000 for a flight leg that one way and direct on another airline (Alaska air) was $281.00 and the agent took so long to find redirect flight that they couldn’t book. Total mess! While struck on the second leg and speaking with AA customer service about the reschedule I was told that they didn’t have the ability to rectify the error because they no longer had control of my ticket and that I had to take into consideration that three was an event in San Antonio that caused delays network wide that added tio the initial issue… HOGWASH! 1) it was another AA issue where an AA aircraft drive of the runway while I was in flight on the first errant leg. 2) if they had just been straight from the outset, I wouldn’t have been delayed. I will never fly AA AGAIN!”

Pros:

“They crew tried their hardest”

Cons:

“There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason).”

Pros:

“Renovated planes, modern entertainment options that were free, charging by outlets.”

Cons:

“Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff”

Pros:

“The crew was fantastic, the flight was smother and on time, boarding was timely”

Cons:

“The plane was older with a poor entertainment system”

Pros:

“Lovely staff, new plane, great entertainment options”

Cons:

“No delays”

Pros:

“Friendly crew in business class.”

Pros:

“On time and new plane”

Cons:

“Nothing much”

Pros:

“Very nice flight attendants.”

Cons:

“Sick people coughing and crying babies. :D”

Pros:

“Love the pods.”

Cons:

“Food not quite as good as the trip out. Steak was over done.”

Cons:

“The wifi never worked and the attendant did not really care”

Pros:

“Ease of flying right from and to home”

Cons:

“Rouge is terrible compares to regular Air Canada.”

Pros:

“I liked the staff on the flight. The flight had some nice”

Cons:

“I didn’t like the food options, Air Canada used to have tasty food!”

Cons:

“very inefficient boarding. Also had trouble booking seats in the 24 hours before the flight.”

Cons:

“Cancelled the flight, then really slow and no help. Absolutely useless. Next time we’ll fly WestJet!!”

Cons:

“Ended up missing this connecting flight to Calgary . Our plane left 45 minutes late from Phoenix because of a gas spill so when we got to Vancouver from Phoenix, we had to go through customs which took extra time. When we first landed in Vancouver and before we even got off the plane, we had 5 minutes to board onto our next flight which obviously was not going to happen. We rushed through customs and still might have been able to board our flight at the last possible minute except the staff at the airport led us to somehow get out of the secure area and have to go through security again before going to our gate. That took so much extra time. This never should have happened. When you get off the plane and have a connecting flight, there is always a way to get to the gate to board without having to go through security again. When we finally made it to our gate for our connecting flight, our plane had left and we were told to go to the air canada service desk. There was about 10 to 15 of us that had missed our connecting flight because of this so the 2 staff at the desk were trying to help us all but had to wait for their manager to come and confirm they could give us another flight which took quite a bit longer than I thought. We ended up getting booked on standby on a flight straight from Vancouver to Saskatoon in 2 hours which was our final destination, but never was told that because of all this headache, we should have grabbed our luggage. We thought our luggage was going to go on without us on the flight we missed but apparently if you do not get on your flight they don’t send your bags which makes sense. We also had thought for a second that maybe our luggage didn’t go on the flight from Vancouver to Calgary but if it didn’t then someone would most likely put it on the flight to Saskatoon. We should have asked about it but they should also have mentioned it when we were in a panic. And I understand you can’t put extra people on a flight that is booked, but what if the plane we were on standby for was full and we had to wait even longer .. could have taken us a day to get home when this wasn’t our fault we missed our flight, but was air Canada’s.”

Pros:

“Flight attendants were pleasant. Air Canada handled the transition to rebook on next flight adequate.”

Cons:

“No food vouchers. Spent an arm buying food in the Airport.”

Cons:

“Wifi didn’t work after I paid for it”

Cons:

“Paid full fare ticket and boarding as a Zone 5.”

Pros:

“movies”

Cons:

“Since my flight was delayed from calgary I had to sleep overnight to catch a morning flight. To my inconvenience I had to wait to have my seat assigned at the gate. I asked the rep at the gate to please have an aisle seat but she asked me to wait as she will call my name for seat assignments later. As I waited like she called many names and not mine, i again reminded her that she didnt call mine and she then just gave me my boarding pass without even apologizing that shr had put me in a middle seat. I told her i cant sit im a middle seat i need am aisle because I go to the bathroom often. she coldly said. “no more aisle seats”. bad experience with ground staff in general as this is not the first time.”

Pros:

“Prompt.. Cleaning”

Pros:

“More leg room than on other airlines, friendly crew”

Cons:

“No snack provided”

Cons:

“Flight was delayed one hour .”

Pros:

“It was smooth and great trip.”

Cons:

“The flight was delayed an hour and a half.”

Pros:

“Nice service, flight was on time and can’t complain. :)”

Cons:

“Nothing to really put in here. Only a short flight and everything was above board. Sorry, no rant or raving today. Maybe next time.”

Pros:

“Everything was great”

Cons:

“For such a long flight some free snacks would be nice”

Cons:

“They could have done the boarding different. There was a bit confusion about when to board.”

Pros:

“nice lie flat beds.”

Cons:

“it was all good.”

Cons:

“See above.”

Pros:

“Staff were courteous. No problem there.”

Cons:

“The plane was old and there was little leg room. Should retire it.”

Cons:

“Hey there good Air Canada folks. I’m a full-time, working, touring musician. I enjoy flying your airline overall, but touring with an acoustic guitar and/or a banjo is constantly stressful. There are clear guidelines about your policies for musical instruments posted on your website, yet your employees never seem to know them. Please have something posted for them at the gates, so I don’t have to convince them EVERY TIME that it’s okay for me to carry on my instrument in a soft case. A side note: Since airlines started charging for baggage, people are desperate to carry on as much as possible. This means there is always a struggle now against people with a bunch of clothing and personal items in their rolling luggage, to fit the instrument that is my LIVELIHOOD on the plane. Please find a way to make touring with Air Canada easier for musicians. At least return to gate check policies.”

Pros:

“Decent flight. Sadly the audio on my inflight entertainment system did not work. Regular seats are cramped as per usual.”

Pros:

“I arrived safely!”

Cons:

“This was an AIR CANADA operated flight. Considerably less comfortable than the 3 LH operated legs of my recent trip to Kenya.”

Pros:

“In flight was good, standard expectations”

Cons:

“I was put on stand by. Second time air Canada has done this. No reason. They need to be better organized.”

Pros:

“I really enjoyed the number of in-flight entertainment options.”

Cons:

“There was an upset child that could not be calmed down.”

Cons:

“See the above review”

Cons:

“Flight was delayed.”

Pros:

“The 787 aircraft. What a beautiful plane”

Cons:

“Calgary airport. NEVER AGAIN!”

Pros:

“Direct flight at convenient hours”

Cons:

“Limited good entertainment Crew was not very friendly on that flight Service was minimal”

Pros:

“very pleasant”

Cons:

“nothing really”

Cons:

“The screen was not responding well”

Pros:

“Everything was as scheduled”

Cons:

“Nothing really”

Cons:

“Check in process was slow and messy. Check in clerk I felt with was borderline rude. May want to consider a check in kiosk to speed things up. I stood in line for almost 40 minutes waiting to check in before I pulled out my phone and checked in online at that point I was only half way through the line. If the flight hadn’t been delayed I might have missed it. Additionally once boarded the cabin door was closed the second the last person entered the plane. An announcement was made that we couldn’t leave till everyone was in their seats. But enough time had not been given to the passengers to even get down the aisle before such a snippy comment about needing everybody seated was made.”

Cons:

“Engine noise unbearably loud French safety demonstration Restrictions around wearing headphones”

Pros:

“Flight crew including cockpit were kind, courteous, professional, appreciative and much appreciated.”

Cons:

“Ground crew – grouchy, uncooperative and down right unprofessional!!”

Pros:

“Efficient flight got us there on time.”

Cons:

“Food was expensive.”

Cons:

“LGA Gate #6 and #7 to cold, people were freezing. Also, those two gates are like cattle barn.”

Pros:

“I lucked out and got an isle seat”

Cons:

“The flight attendants seemed confused and very unorganised when serving. Very slow.”

Pros:

“Left on time. Friendly staff, Great flight”

Cons:

“Offering “pasta” as a food choice isn’t good. You might as well offer “potatoes” or “rice.” Tell us what is in the pasta, what kind of sauce it is etc. Not enough details!”

Pros:

“The comfort of a Dash 8 was surprising. The seats have a suitable amount of leg room which I’m actually scared to mention so they don’t add an extra seat to each row to take it away. Not too much, not too small, just right for a 6 foot man to not have his knees pressed against the seat in front for the whole ride”

Cons:

“Where to start? Dash 8’s shake, rattle and roll for the whole trip. Felt like we could fall out of the sky at any time. Staff don’t care. Split our group after rescheduling due to aircraft issues despite seats available on both connectors. Said to wait until next stop to fix. Next stop said nothing they can do since we checked a bag. Put 2 hours between arrivals just because they can. Blamed it on the computer. Did provide a $10 meal voucher. Good to know Air Canada values my total trip delay time at $2/hr”

Pros:

“The flight itself was excellent, no comments there. The head stewardess was a bit stressed and bossy (not only to the passengers, but her staff too) but the other crew members made up for that with their excellent, professional attitude.”

Cons:

“Calgary Airport was DREADFUL!!!! The long lineups for Customs & Immigration actually caused me to miss my next flight, even though the Frankfurt flight was early and I had over 90 minutes between flights. Several passengers were expressing concerns about missing their connection, but the staff just shrugged and made everybody wait in line without even trying to organize matters. I spent well over an hour waiting for my passport to be stamped and when I finally got through and tried to locate my suitcase (which was MIA), my next flight was closed. At least my suitcase will be delivered to our home, which is a slight relief.”